Wow! Honestly, thank you so much, Ms. Nikki! This is an insanely valuable resume guide. Literally THE BEST I've come across in all these months of iterating and re-iterating my resume! But this certainly helps clear sooo much!!!
Thank you so much for all your hard work in penning this down and putting this together. God bless!!!
Really appreciate this! Question, though: As someone who's worked for years at a UX consultancy, I rarely have access to the consequence or outcome of the research I do. How can I add these quantified metrics if I don't have them? An intended consequence?
Hi Carl! Great question -- I am also a consultant (and have been in the past) so I feel the pain of sometimes not having those metrics to share. However, then I would get really into the "outcome" -- what is it that clients said about your work? How did you help them? What was the outcome of the work you did and can you put numbers on that?
Use feedback you received from clients as a metric of success, particularly if they credited your research with steering their decisions. for example: delivered insights that directly informed the client’s feature prioritization, receiving positive feedback for clarifying the next development steps within a tight two-week sprint.
you can still emphasize how your research influenced the client’s decision-making during your engagement. somthing like: led foundational research that shifted client strategy toward a more user-centered design approach, streamlining the next phase of their product development.
i would also recommend quantifing your work in terms of project scope, timeline adherence, and deliverable quality, which could look liek: completed a comprehensive user research report for a client’s new product launch, which was delivered two weeks ahead of schedule and used to guide design decisions.
and then also really go in for any budget or cost savings: provided research findings that prevented unnecessary feature development, saving the client an estimated 15% of their development budget.
and finally you can position your work as helping clients make quicker better-informed decisions, like: reduced decision-making time for a client’s website redesign by 25% through targeted usability testing, enabling faster iteration cycles.
or how your research helped improve the workflow for the client leading to faster results, which could look like: improved client’s project workflow by identifying and eliminating key bottlenecks through user research, resulting in a more efficient design process.
This is hands down the BEST resume guide I've ever seen (and I've seen many!). Thank you Nikki!!!
I'm so happy to hear this!! Glad it is helpful :) thank you for commenting!
Excellent article! I'll be sharing it with all of my mentees!
So happy to hear! And thank you for sharing!
Wow! Honestly, thank you so much, Ms. Nikki! This is an insanely valuable resume guide. Literally THE BEST I've come across in all these months of iterating and re-iterating my resume! But this certainly helps clear sooo much!!!
Thank you so much for all your hard work in penning this down and putting this together. God bless!!!
Ps: your first resume was so cute ! :')
Thank you for commenting and it’s great to hear that it is helpful!! Just keep making progress and you’ll get there!
Thank you for sharing your process - you captured exactly how I feel!
Yay! Happy that it resonated - it can be a tough road but keep working at it!
Really appreciate this! Question, though: As someone who's worked for years at a UX consultancy, I rarely have access to the consequence or outcome of the research I do. How can I add these quantified metrics if I don't have them? An intended consequence?
Hi Carl! Great question -- I am also a consultant (and have been in the past) so I feel the pain of sometimes not having those metrics to share. However, then I would get really into the "outcome" -- what is it that clients said about your work? How did you help them? What was the outcome of the work you did and can you put numbers on that?
Use feedback you received from clients as a metric of success, particularly if they credited your research with steering their decisions. for example: delivered insights that directly informed the client’s feature prioritization, receiving positive feedback for clarifying the next development steps within a tight two-week sprint.
you can still emphasize how your research influenced the client’s decision-making during your engagement. somthing like: led foundational research that shifted client strategy toward a more user-centered design approach, streamlining the next phase of their product development.
i would also recommend quantifing your work in terms of project scope, timeline adherence, and deliverable quality, which could look liek: completed a comprehensive user research report for a client’s new product launch, which was delivered two weeks ahead of schedule and used to guide design decisions.
and then also really go in for any budget or cost savings: provided research findings that prevented unnecessary feature development, saving the client an estimated 15% of their development budget.
and finally you can position your work as helping clients make quicker better-informed decisions, like: reduced decision-making time for a client’s website redesign by 25% through targeted usability testing, enabling faster iteration cycles.
or how your research helped improve the workflow for the client leading to faster results, which could look like: improved client’s project workflow by identifying and eliminating key bottlenecks through user research, resulting in a more efficient design process.
hope these help!
Solid!!